FAQ's
When should I hire a romance planner?
We’d love to start working with you at any point in the process. However, our hope is to start at the very beginning. This allows us to suggest the right venue based on your desired special occasion budget, and to ensure that we are best able to maximize that budget according to your needs, wants, and must-haves. That being said, we’re happy to assist you whenever you need support in your planning journey. For those that live local you must book 2 weeks in advance. If your are looking for a destination surprise, you must book at least 6 weeks in advance. There is a $250 service charge for booking in 1 week in advance and for a destination surprise there is a $500 additional charge.
How long is set up?
Of course! We’re happy to coordinate with any of your current hotel or Airbnb to ensure no detail is unaccounted for as your special occasion vision comes to life. We also have a list of preferred hotels or Airbnb's. The typical day of set-up is 2-3 hours.
What level of support is right for me?
The best way to determine what level of support is right for you is by reaching out to us to schedule a complimentary consultation. Once we learn more about your vision and more about the logistics of your event we can suggest the best option for you. We’d also be happy to customize a package based on your needs.
What is the payment structure for your packages?
A 50% retainer is due upon signing the contract to secure your date. Depending on the package you choose, the remaining balance will be split up throughout the planning process with the final balance due before the event.
What happens if I hire you for one package but realize I need more support?
You’re welcome to increase the level of support at any point and upgrade to a more comprehensive package if you realize that you require more assistance with the planning process.
If there are additional tasks that I need assistance with, can I add those to my package?
If there are additional services you need help with that aren’t outlined in your desired package, we’d be happy to add them in and create a custom package for you. Feel free to browse any of our add-ons to view the additional services that we provide.
How much access do I get to you as my planner?
Our goal is to be there for you throughout the entire process. You are able to schedule meetings and phone calls as needed, although we will be regularly checking in to ensure that everything is going smoothly, and no issues arise. In order to provide you with the best level of service, we have guidelines in place to streamline the communication process. This is to ensure whenever you reach out we can respond with our full attention and make note of any important details mentioned during our conversation.
If you have any other questions about the planning process, please don't hesitate to reach out to us and ask!